Cloud Solutions · Sep 26, 2026
Managed IT services · South Florida
Managed IT Services That Keep Pace with Your Growth
Whether you need a fully outsourced IT department or backup for the team you have, we find the managed service provider that fits your size, systems and service expectations, then hold them to it.
What you get with MRP
- Side-by-side MSP proposals, scored on the same criteria
- Response times and security duties written into the SLA
- A managed switch from your current provider
- An advocate for escalations and quarterly reviews
Is it time?
Signs you've outgrown your current IT support
Tickets sit for days
Employees wait on simple fixes, and lost hours add up across the company.
Your IT team is always firefighting
Strategic projects keep slipping because day-to-day support eats the week.
No documentation or roadmap
Nobody can say what you own, when it expires or what should come next.
A failed insurance or security review
Your carrier or a customer asked questions your provider couldn't answer.
New locations or acquisitions
Every new site gets set up differently, and support quality varies by office.
Costs you can't explain
Overlapping tools, surprise project bills and licenses no one is using.
Choose your model
Fully managed, co-managed or project-based: which model fits
The right model depends on the team you already have and where you're headed. Many of our clients mix two.
| Model | Best for | What you keep in-house | Typical pricing |
|---|---|---|---|
| Fully managed IT | Companies without an IT department, or replacing an underperforming provider | Decisions and budget; the provider runs day-to-day IT | Per user, per month |
| Co-managed IT | Companies with an IT leader or small team who need 24/7 coverage, tools or specialists | Your IT team; the provider fills defined gaps | Per user or per service |
| Project-based | Migrations, office moves, rollouts and DevOps work with a clear finish line | Ongoing support; the project team hands off when done | Fixed fee or time and materials |
| IT staffing | Filling a role fast, covering leave or testing a hire before committing | Management of the person and the work | Hourly, contract or contract-to-hire |
Services
Managed IT services we source and manage
24/7 help desk and end-user support
Phone, chat and remote support with response times by priority, plus proactive monitoring and patching so fewer issues reach your people.
Network & infrastructure management
Routers, switches, firewalls, Wi-Fi and servers monitored 24/7 and kept up to date, plus application and vendor management, so issues are fixed before your team notices and one team handles every vendor call.
Microsoft 365 and Google Workspace
Licensing, security settings, Teams and SharePoint administration, and Copilot readiness, so you pay only for what you use.
IT projects and DevOps
Project teams for migrations, upgrades and automation pipelines, so stalled initiatives get finished.
The hidden cost of waitingIT staffing
Contract, contract-to-hire and direct placement for help desk, systems, cloud and security roles.
Nationwide
Smart Hands field services
Technicians for site surveys, cabling, network and Wi-Fi installs, device setup, security and A/V installs, and break-fix at any location.
Our MSP scorecard
How we source the right managed service provider for you
Response-time SLAs
Written targets by priority, with reporting that proves they're met.
Security included
Which protections are in the price, and who responds to an incident.
Industry and compliance experience
References from companies with your regulations and your size.
Onsite coverage
Technicians who can reach your South Florida offices, and a plan for every other site.
Reporting and reviews
Quarterly business reviews tied to your roadmap, not just ticket counts.
Fair contract terms
Reasonable term length, clear exit clauses and a guaranteed handover of your data and documentation.
Providers
Managed IT providers and platforms we compare
- Ancero
- CBTS
- CIS
- CSPi
- Expedient
- Graphene Networks
- Kaseya
- Keystone Solutions
- Lunavi
- Managed Solution
- MassiveIT
- Quest Technology Management
FAQs
Managed IT questions we hear most
What are managed IT services?
An outside provider runs some or all of your IT for a monthly fee: help desk, device management, patching, monitoring, Microsoft 365 administration and often security.
Fully managed or co-managed IT: which is right for us?
Fully managed fits companies without an IT department. Co-managed fits companies with an IT leader or team who need 24/7 coverage, better tools or specialists they can’t hire full time.
How much do managed IT services cost?
Most providers price per user per month, based on scope, the security tools included and onsite needs. We get comparable quotes so you can see the difference line by line. Through My Resource Partners’ provider network, we typically save you 35%.
How do we know it's time to switch IT providers?
Slow response times, repeat issues, no documentation or roadmap, a failed security or insurance review, or a provider that can’t support new locations are the usual signs.
What should a managed IT SLA include?
Response and resolution times by priority, after-hours coverage, onsite terms, security responsibilities, reporting, and clear exit and data-handover terms.
Will switching providers disrupt our employees?
A planned transition documents everything first, overlaps both providers and schedules cutovers after hours. We manage that process with you.
Can you help with short-term IT projects or staff?
Yes. We source project teams for migrations, office moves and rollouts, plus contract and contract-to-hire IT staff.
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Free managed IT review
Get a free managed IT review
We’ll review your current support, contract and costs, and show you what better coverage would look like.
Prefer to talk now? Schedule your free assessment or call 561.614.1500.