The MRP blog · Insights from our technology advisors
Practical guidance on AI, phone systems, networking, IT, cloud and cybersecurity, written by advisors who compare 400+ providers for companies like yours. No sales pitches.
An AI receptionist answers every call 24/7, books appointments and takes payments during snowbird season, with no new phone system required.
Evette Meyer
VP | CMO, My Resource Partners
Page 1 of 26 · 12 articles per page
It's the second week of November. Your Naples clinic's waiting room is full by 8 a.m., the patient portal is crawling, and your two-person IT team…
Read the article: Snowbirds Are Headed Back to Florida. Is Your Network Ready for the Rush?Your revenue is up 18% this year. Your headcount isn't, and the three roles you posted in the spring are still open. Your operations team is…
Read the article: How Business Leaders Are Using AI to Grow Without Adding HeadcountYour top rep takes a call from a customer who has bought from you for six years. She spends the first three minutes asking questions the…
Read the article: How Contact Center Software Helps Mid-Size Sales Teams Perform Like GiantsPicture a Palm Beach engineering firm that has worked with the same general contractor on federal projects for ten years. This year, the prime sends out…
Read the article: Are You Losing Business to Contractors Who Are NIST Certified?It's 2:07 on a Tuesday afternoon. Someone in accounting opens an invoice from what looks like a familiar vendor, clicks the attachment, and within the hour…
Read the article: Breaches Happen. How Fast Your Team Bounces Back Is What Counts.Picture this: a former employee's account gets deleted during offboarding, a ransomware attack encrypts a shared mailbox, or someone simply "cleans up" a folder they shouldn't…
Read the article: What Happens If You Lose Two Years of Email Overnight?A sales team that can't get a proposal out the same day it's requested is losing deals to a competitor who can. That's the exact situation…
Read the article: The Hidden Cost of Waiting: Why More Mid-Market Companies Are Outsourcing IT ProjectsYour cyber insurance renewal shows up with a new line item: proof of a recent penetration test, or your premium jumps. If the only testing your…
Read the article: Subscription-Based Penetration Testing: Why Waiting a Year to Find Out You’re at Risk Could Cost You Your InsuranceIt's 8:47 a.m. and your VP of Sales is refreshing a CRM that has no idea a customer called the support line twice last night. Down…
Read the article: When Sales and Support Speak Different Languages: The Case for Unified Communications and Contact Center IntegrationExplore by solution
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