One resilient network for a contractor working across 14 states
Each location ran its own technology, with no backup when things went down. We connected every site on one network with built-in failover, unified customer data in HubSpot, and replaced reactive buying with a long-term roadmap.
When crews work across 14 states, one outage can stall field teams and customer commitments.
Our client is a multi-state general contractor delivering electrical, plumbing, roofing and HVAC services across 14 states, with a distributed workforce and multiple locations. As it expanded, technology became a constraint instead of an enabler.
The challenges
Inconsistent infrastructure
Each site operated independently, creating performance gaps and complexity.
Limited business continuity
No redundancy, so outages could disrupt field teams and customer commitments.
Disconnected systems
Sales, operations and service had no unified view of customers or performance.
Manual workflows
Key processes needed manual steps, limiting scale.
Unoptimized vendor spend
Services were bought reactively, often at non-competitive rates.
What we did
Our advisors assessed the full technology environment and built a roadmap aligned to growth, resiliency and cost control.
Network modernization and resiliency
A point-to-multipoint SD-WAN connecting every location to a central data environment, with fiber-based failover for uptime and better performance, visibility and security.
Customer and operations platform
HubSpot CRM, Marketing and Service Hubs unified customer data across departments and improved pipeline visibility and service response.
Process automation and business intelligence
SharePoint, Power BI and Power Automate reduced manual work, improved reporting accuracy and gave leaders real-time insight.
Mobility optimization
A re-architected mobility plan for field teams with better coverage, reliability and plans matched to actual usage.
What changed
- Revenue enablementMore visibility into the sales pipeline, faster response to customers and better field-office coordination.
- Risk reductionMuch better uptime with network redundancy, stronger security and fewer disruptions across locations.
- Cost optimizationMeaningful savings from an unbiased review of every provider and agreement, matched to the right provider at competitive terms.
- A long-term roadmapReactive, one-off technology decisions replaced with a plan for growth. Overall, the program consistently cost less than the client buying direct.
We turned a fragmented technology environment into a standardized, resilient and scalable platform, so the contractor can grow confidently while keeping cost and risk under control.
Is technology slowing your growth?
Let’s build a resilient, scalable technology foundation that keeps your field teams and offices connected.
